Kore.ai Reviews: Use Cases & Alternatives
What is Kore.ai?
Kore.ai is a conversational AI platform that helps companies deliver extraordinary customer, agent, and employee experiences across voice and digital channels. The platform offers a range of products, including SmartAssist, AgentAssist, BankAssist, HR Assist, RetailAssist, and HealthAssist, among others, to optimize customer and employee experiences. Kore.ai's AI-powered virtual assistants and workflow engines help automate and speed up repetitive tasks and queries, allowing support staff to focus on more pressing business priorities. The platform also offers training and educational resources through Kore.ai Academy to help users develop their conversational AI skills. Kore.ai is recognized as a leader in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms.
AI Categories: Kore.ai,Chat,Business,AI tool
Key Features:
Smartassist
Core features
Businesses
Use case ideas
Summary
Kore.ai is an AI platform that helps optimize customer and employee experiences through its range of products including SmartAssist, AgentAssist, BankAssist, HR Assist, RetailAssist, and HealthAssist by automating repetitive tasks and queries.
